zh88 Privacy Policy

Welcome to the zh88 platform. This privacy policy ("Policy") applies to the website operated by zh88 and its related services. The purpose of this policy is to inform our users — particularly users in Bangladesh — about how their personal information is collected, what it is used for, and how it is kept secure.

By using our services, you agree to the terms described in this privacy policy. Do not proceed without reading this policy — it defines both your rights and our responsibilities.

zh88 may collect the following types of information to operate its services:

1.1 Information You Provide Directly

When you register or contact us, the information you voluntarily provide may include:

• Full name and date of birth (for age verification)
• Username and password (stored in hashed form)
• Mobile number (linked to bKash, Nagad, or Rocket)
• Email address (if applicable)
• Identity document details (for verification purposes when required)

1.2 Automatically Collected Information

When you use zh88, certain information may be collected automatically:

• IP address and device identifiers
• Browser type and operating system
• Session logs — login time, duration, and activity
• Data collected from cookies and similar tracking technologies
• Payment transaction records (via payment providers)

1.3 Gaming Activity Information

To maintain responsible gaming practices and ensure security, we may store game play history, betting patterns, and win/loss records.

zh88 uses collected information only for the following specific and lawful purposes:

2.1 Service Operations

• Account creation, verification, and management
• Payment processing and transaction verification
• Issuing bonuses and rewards, and maintaining records
• Providing customer support

2.2 Security and Compliance

• Fraud detection and prevention
• Age verification — ensuring access is limited to those aged 21 and above
• Preventing multiple accounts and protecting accounts
• Meeting applicable legal obligations

2.3 Service Improvement

• Analyzing user experience and improving services
• Diagnosing and resolving technical issues
• Evaluating demand for new features and games

2.4 Communications

• Sending important account notifications
• Informing users about policy changes
• Responding to support inquiries

zh88 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

3.1 Service Providers

Necessary transaction information is shared with bKash, Nagad, and Rocket for payment processing. These providers are governed by their own privacy policies.

3.2 Legal Obligations

zh88 may disclose information to authorities if required by a court order, a lawful request from a law enforcement agency, or to comply with applicable law. In such cases, we always share only the minimum information necessary.

3.3 Protecting the Organization

Information may be shared on a limited basis with information security experts to prevent fraud, hacking, or other harmful activities.

zh88 uses cookies and similar technologies to operate the website effectively and to improve your browsing experience.

4.1 Essential Cookies

These cookies are essential for the basic functioning of the website — such as maintaining your login session, storing security tokens, and saving language preferences.

4.2 Analytics Cookies

Analytics cookies may be used to collect anonymous usage statistics for analyzing website performance and improving services.

4.3 Cookie Controls

You can disable cookies through your browser settings. Please note that disabling essential cookies may cause some website features to stop working properly.

zh88 has implemented industry-standard technical and organizational measures to protect your personal information:

5.1 Technical Safeguards

• SSL/TLS encryption — all data transfers are encrypted
• Passwords stored using one-way hashing algorithms
• Firewall and intrusion detection systems
• Regular security audits and vulnerability testing
• Database-level encryption of sensitive information

5.2 Access Controls

• Only authorized personnel can access personal information
• Role-based access control — each staff member can only view the information they need
• All access is logged and reviewed periodically

zh88 retains your information only for as long as it is necessary or legally required.

6.1 Active Accounts

All account information and transaction records are retained for the duration that your account remains active.

6.2 After Account Closure

For legal, financial, and security reasons, some information may need to be retained for a specified period after an account is closed. This period is determined in accordance with applicable laws and regulations.

6.3 Deletion Requests

If there is no legal obligation to retain it, you may request that your information be deleted. Please contact [email protected] for this.

As a user of zh88, you have the following rights regarding your own information:

7.1 Right to Access

You have the right to know what information we hold about you and to receive a copy of that information.

7.2 Right to Correction

If any information we hold about you is inaccurate or incomplete, you may request that it be corrected.

7.3 Right to Deletion

You may request that your personal information be deleted, provided it does not conflict with any legal obligation.

7.4 Right to Object to Processing

In certain circumstances, you have the right to object to the processing of your information.

7.5 Exercising Your Rights

To exercise any of the above rights, please contact [email protected]. Our support team is available 24/7 and responds in both Bengali and English.

zh88 provides services only to those aged 21 and above. We do not knowingly collect personal information from any minor.

If we are informed that information from a minor has been collected by mistake, we will immediately delete that information and close the associated account.

If you are aware that a minor is using zh88, please notify us at [email protected].

zh88 primarily provides services to the Bangladesh market. In some cases, due to technical infrastructure, your information may be stored or processed on servers in other countries.

In such cases, we ensure that regardless of where the information is stored, the protections described in this privacy policy will always apply.

Payment gateways and other third-party services displayed on the zh88 website have their own privacy policies. This policy applies only to zh88's own services.

When transacting through bKash, Nagad, or Rocket, you are subject to that platform's own terms and conditions. To learn about their privacy policies, please contact those organizations directly.

zh88 may update this privacy policy from time to time. For any significant changes, we will post a notice on the website and update the "Last Updated" date at the top of the page.

If you continue using zh88 after any changes, you will be considered to have agreed to the revised policy. We therefore recommend reviewing this page regularly.

zh88 is committed to operating a responsible platform. We use our users' information to ensure fair play and to protect them. Analysis of gaming activity helps us make decisions related to responsible gaming.

We believe that transparency and trustworthiness are the foundation of a successful platform. Welcome to zh88's safe and reliable environment.